Belkin SoundForm Motion True Wireless Earbuds (AUC010) FAQs



PRODUCT INFORMATION
What is the Belkin AUC010?The Belkin AUC010 enhances your commute, workouts, and leisure time with effortless Bluetooth® pairing and controls. Equipped with 12 mm drivers and three Equalization (EQ) presets, these earbuds deliver Belkin's Signature Sound, ensuring a high fidelity, immersive audio experience.
What is the warranty of the product?It comes with a 2-year limited warranty.
Does it have a Connected Equipment Warranty (CEW)?No.
Is this MFi-certified? No.
Is it FCC-certified? The Belkin AUC010 complies with part 15 of the FCC rules. Operation of the product is subject to two conditions, namely:
 
  • The device may not cause harmful interference.
  • The device must accept any interference received, including interference that may cause undesired operation.
What are the available colors for this product? It is available in the following colors:
 
  • Black (AUC010xxBK)
  • White (AUC010xxWH)
  • Blue (AUC010xxBL)
  • Pink (AUC010xxPK)
What is in the package? Below are the package contents:
 
  • Belkin SoundForm Motion True Wireless Earbuds
  • A wireless charging case 
  • USB-C® cable 
  • Three pairs of silicone ear tips (small, medium, and large)
  • Quick start guide
  • Regulatory information
How do I register this device?You can register your device at Belkin.com where you enter details about your product.

HARDWARE INFORMATION
What Bluetooth version does the Belkin AUC010 support?It supports Bluetooth 5.3 and is backward compatible with older versions of Bluetooth.
How do you charge this product?sf335692-002_en_v2.png
Does this product have control buttons?Yes. The Belkin earbuds have touch-sensitive buttons for controlling different playback and call control functionality.
What are the recommended operating and storage temperatures of this product? The recommended operating and storage temperatures are:
 
  • Storage temperature: Between -20°C and 70°C with 5% to 95% relative humidity (RH)
  • Operating temperature: Between 0°C and 40°C with 10% to 90% RH
Does it have a built-in microphone? Yes.
Are there any status lights? Yes. The Belkin AUC010 features a single status light to show the charging status. The earbuds also feature a status light for pairing and power status.
Are the earbuds water-resistant? The earbuds are rated IPX5 for sweat and water resistance. While not waterproof, they can be used in wet weather and during challenging workouts.
What do the status lights indicate?The light behaviors are further explained in this article.
How do I place the ear tips on the earbuds?sf335692-003_en_v2.png

COMPATIBILITY
What devices will this product work with?The Belkin AUC010 has been tested for compatibility with the following devices: 
 
  • iPhone® 15 Pro Max
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15
  • iPhone 14 Pro Max
  • iPhone 14 Pro
  • iPhone 14 Plus 
  • iPhone 14
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13 Plus 
  • iPhone 13
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12 
  • iPhone 12 mini
  • iPad Pro® 6th Gen
  • iPad® 10th Gen
  • iPad Air® 5th Gen
  • iPad mini® 6th Gen
  • MacBook® M3 Max
  • MacBook M3 Pro
  • MacBook M3
  • MacBook Air® M2
  • Apple Watch® series 9
  • Galaxy S24® Ultra
  • Galaxy S24 Plus
  • Galaxy S24
  • Galaxy S23® Ultra
  • Galaxy S23 Plus
  • Galaxy S23
  • Galaxy S22® Ultra
  • Galaxy S22 Plus
  • Galaxy S22
  • Galaxy S21® Ultra
  • Galaxy S21 Plus
  • Galaxy S21
  • Galaxy Note®20 Ultra
  • Galaxy Watch® series 5
  • Galaxy Watch series 4
  • Amazon Fire HD 10
  • Google Pixel™ 8 Pro
  • Google Pixel 8
  • Google Pixel 6
  • Google Pixel 6a
  • Fitbit versa 3
What types of apps can I use with it?It can be used to control music and video playback from apps. It can also be used to answer and end phone calls on your cellular phone.
Can this product be used with Android™-based devices? Yes.
Can this product be used with iOS-based devices? Yes.
Can the earbuds be used with computers?Yes, as long as the computer supports Bluetooth audio connections.

FUNCTIONALITY
What is a Multipoint connection?The Multipoint connection lets you pair your device with two others simultaneously, enabling seamless switching without the hassle of disconnecting and reconnecting.
Do I need a special app to set up this product?No, an app is not required. The Belkin AUC010 can be set up with any Bluetooth audio-compatible device.
Can I use the earbuds to control audio playback?Yes. The earbuds feature intuitive touch controls for audio playback.
Can I use the earbuds to control phone calls? Yes. The earbuds feature intuitive touch controls for answering and ending phone calls.
Does it support Siri®? Yes. Siri can be activated on an iOS device by pressing and holding either the right or left earbud for 2 seconds.
Does it support Google Assistant™? Yes. Google Assistant can be activated on an Android device by pressing and holding either the right or left earbud for 2 seconds.
How do I reset the earbuds?sf335692-004_en_v2.png
How do I turn OFF the earbuds? Below are ways to turn OFF the Belkin AUC010:
 
  • Place the earbuds back into the charging case. This will keep them safe, charged, and turned OFF as soon as the case is closed.
  • The earbuds will also turn OFF after a few minutes of inactivity if not connected to a device.
  • Turn OFF Bluetooth or disconnect your earbuds from the device.
How do I locate the serial number? The serial number can be found at the bottom of the case.
Can I customize the call touch controls? No.
Can I customize the ANC button functionality? No.
Can I charge the case faster by using both the USB-C cable and a wireless charger?No. The Belkin AUC010 can only be charged using one charging method at a time. The case will use wireless charging as the main charging method if you try to use USB-C and wireless charging at the same time.

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