Driver updates are important to ensure optimum performance of your printer. Therefore if your computer does not have drivers available for your operating system, you will not be able to use the printer.
NOTE: The printer's driver must be updated on all computers that you need to connect to the network printer. Also, if you are using Printer Sharing on your computer, ensure that the main computer has the updated printer drivers.
This article will guide you on how to update your USB printer’s driver using the Setup Wizard.
Downloading updated drivers
NOTE: The printer's driver must be updated on all computers that you need to connect to the network printer. Also, if you are using Printer Sharing on your computer, ensure that the main computer has the updated printer drivers.
This article will guide you on how to update your USB printer’s driver using the Setup Wizard.
Downloading updated drivers
Step 1:
Power ON your computer and USB printer. Connect your computer to the printer using a USB cable.
Step 2:
Go to your printer manufacturer’s website, and locate the downloads section to download the required driver.
NOTE: Before downloading the driver, make sure that your computer has active internet connection.
Step 3:
Click Save File when the File Download dialog box appears. In the Save As... dialog box, choose a location for the file such as the Desktop and click Save.
Power ON your computer and USB printer. Connect your computer to the printer using a USB cable.
Step 2:
Go to your printer manufacturer’s website, and locate the downloads section to download the required driver.
NOTE: Before downloading the driver, make sure that your computer has active internet connection.
Step 3:
Click Save File when the File Download dialog box appears. In the Save As... dialog box, choose a location for the file such as the Desktop and click Save.
When the download is complete, click Close if prompted.
NOTE: Driver downloads vary in file formats. Your printer drivers may be in .exe or .zip format.
Updating printer drivers using the Setup Wizard
Step 1:
Locate your downloaded driver. If the downloaded file is in .zip, simply extract the downloaded to your Desktop or any location on your computer that you can easily have access to.
NOTE: If your driver does not have a setup file, you may need to install the driver through the Device Manager.
Step 2:
Locate your downloaded driver. If the downloaded file is in .zip, simply extract the downloaded to your Desktop or any location on your computer that you can easily have access to.
NOTE: If your driver does not have a setup file, you may need to install the driver through the Device Manager.
Step 2:
Running the setup file will launch a wizard. Follow the instructions on Setup Wizard and wait until the driver has been successfully installed.
Step 3:
Once driver installation is completed, the Setup Wizard will prompt you to Close > Exit > Restart to successfully install the USB printer’s driver.
Step 3:
Once driver installation is completed, the Setup Wizard will prompt you to Close > Exit > Restart to successfully install the USB printer’s driver.
Your USB printer is now ready for use. Print a test page to ensure that your printer is up and running.
