This article shall guide you with troubleshooting steps for your Conserve Smart AV.
Step 1:
Make sure that your primary device, most likely a TV, is plugged into the Master Outlet. The devices that you want to be switched off automatically should be plugged into the Master-Controlled Outlets. If a device needs to stay on at all times, make sure it is plugged into one of the two (2) outlets labeled Not Controlled.
Step 2:
Please ensure all of the connected plugs/extensions are inserted properly. If they aren't pushed in all the way, they may not be properly connected.
Step 3:
The Surge Protector may be overloaded. Press the circuit-breaker button to reset the circuit.
NOTE: For help with correct installation, click here. If you're still encountering problems resolving the issue, click here.
