Belkin BoostCharge Pro 3-Port Laptop Power Bank 20K (BPB020) FAQs

PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY

PRODUCT INFORMATION
What is the Belkin BPB020?	The Belkin BPB020 is a portable 20,000 mAh power bank that keeps your devices charged on the go. It offers fast charging up to 65W for laptops, tablets, and phones.
What is the warranty of the product?	It comes with a 2-year limited warranty.
Does it have a Connected Equipment Warranty (CEW)?	Yes. It has a $2,500 CEW.
What are the available colors for this product?	It is only available in black (BPB020xxBK)
What is in the package?	Below are the package contents: One Belkin BPB020 23.6 in (60 cm) 60W USB-C® to USB-C cable Quick start guide Regulatory information
How do I register this device?	You can register your device at Belkin.com where you enter details about your product.
HARDWARE INFORMATION
What type of USB ports does it have?	The Belkin BPB020 has the following ports: Two USB-C input and output ports One USB A output port
What are the power specifications of the USB ports?	The Belkin BPB020 has the following port specifications: Input: USB-C Power Delivery (PD) 45W max Output: Single port USB-C 1 PD 65W max USB-C 2 PD 65W max USB-A Quick Charge (QC) 18W max Dual ports USB-C 1 45W + USB-C 2 20W (total 65W max) USB-C 45W + USB-A 18W (total 63W max) Three ports USB C 1 45W + 20W shared between USB-C 2 and USB-A (total 65W max)
How long is the included cable?	The package includes a 23.6 in (60 cm) USB-C to USB-C cable that supports 60W PD.
What are the recommended operating and storage temperatures of this product?	The recommended operating and storage temperatures are: Storage temperature: Between -20°C and 70°C with 40% to 85% relative humidity (RH) indoor Operating temperature: Between 0°C and 40°C with 10% to 90% RH
What are the dimensions of the Belkin BPB020?	The dimensions of the Belkin BPB020 are: Length: 5.2 in (130.8 mm) Width: 3.4 in (85 mm) Height: 1 in (25.5 mm)
COMPATIBILITY
What devices will work with the Belkin BPB020?	The Belkin BPB020 has been tested for compatibility with the following devices: iPhone® 15 Pro Max iPhone 15 Pro iPhone 15 Plus iPhone 15 iPhone 14 Pro Max iPhone 14 Pro iPhone 14 Plus iPhone 14 iPhone 13 Pro Max iPhone 13 Pro iPhone 13 iPhone 13 mini iPhone 12 Pro Max iPhone 12 Pro iPhone 12 iPhone 12 mini iPhone SE (2nd generation) iPad Pro® 12.9" (5th generation) iPad Pro 11" (3rd generation) iPad Air® (5th generation) iPad® (10th generation) iPad (9th generation) iPad mini® (6th generation) MacBook Pro® M3 14" MacBook Air® M2 (2022) Apple Watch® Series 8 Apple Watch Series 7 Apple Watch SE® Galaxy S24® Ultra Galaxy S24+ Galaxy S24 Galaxy S23® Ultra Galaxy S23 Plus Galaxy S23 Galaxy S22® Ultra 5G Galaxy S22+ 5G Galaxy S22 5G Galaxy S21 Ultra 5G Galaxy S21+ 5G Galaxy S21® 5G Galaxy Z flip® 3 Galaxy Z fold® 3 Google Pixel™ 6 Google Pixel 5 Google Pixel book™ Samsung® Notebook 9 Dell® XPS 13 Surface® Book Nintendo Switch™
Will the Belkin BPB020 work with fast-charging devices?	It supports fast charging protocols such as Power Delivery and Quick Charge.
Does the Belkin BPB020 support wireless charging	No.
Is the Belkin BPB020 compatible with all smartphone brands?	Yes, if they use compatible charging ports.
FUNCTIONALITY
Can I recharge the Belkin BPB020 and use it at the same time?	No. It does not support pass-through charging.
Can it charge up to three devices at once?	Yes. The Belkin BPB020 can charge three devices at once with a maximum power output of 65W.
How do I know if the power bank is fully charged	The full-color digital display shows the battery status.