Belkin BoostCharge 3-Port Compact Power Bank 20K with PD 20W (BPB014) FAQs


PRODUCT INFORMATION
What is the Belkin BPB014?

The Belkin BPB014 is a pre-charged, ready-to-use three-port compact power bank that allows you to charge smartphones, tablets, and other PD-enabled devices quickly. Get to know more about the device.

What is the warranty period of this product?It has a 2-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?Yes. It has a $2,500 CEW.
What color is it available in?
The Belkin BPB014 is available in black - BPB014xxBK.
What are the package contents?The Belkin BPB014 has the following package contents:
 
  • One Belkin BPB014
  • One 12-inch USB-C® to USB-C cable
How do I register my device?Get instructions on how to register your Belkin device.
HARDWARE INFORMATION
What type of USB ports does it have?The Belkin BPB014 has the following ports:
 
  • Two USB-A ports 
  • One USB-C port
What are the power specifications of the USB ports?The Belkin BPB014 has the following port specifications:

Input:
 
  • USB-C: 5V / 3A (20W Max)
   
Output:
 
  • USB-C: 5V / 3A (20W Max)
  • USB-A #1: 5V / 3A (20W Max)
  • USB-A #2: 5V / 3A (20W Max)

NOTE: The Belkin BPB014 can provide output power from a single port, two ports, or three ports. It has a maximum shared total output of 5V/3A/15W.
Does the Belkin BPB014 have an indicator light? Yes. It has four indicator lights.
How long is the cable included in the Belkin BPB014? The included USB-C to USB-C cable is 12 inches or 30 cm in length.
What are the recommended operating and storage temperatures for this product?The Belkin BPB014 has the following recommended operating and storage temperatures:
 
  • Storage temperature: -20°C to 85°C with 5-95% RH
  • Operating temperature: 0°C to 35°C with 10-90% RH
What are the dimensions of the Belkin BPB014?The dimensions are 1.6 in (length) x 3.0 in (width) x 0.6 in (height).

The weight is 12.5 oz / 375 g.
COMPATIBILITY
What are the compatible devices?
The Belkin BPB014 supports compatible iPhone®, Samsung® Galaxy, Google Pixel™, and other USB-C-enabled devices. It has been tested for compatibility with the following:
 
  • iPhone 15 Pro Max
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone SE (2nd generation)
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPad®
  • iPad Pro®
  • iPad Air® 3
  • iPad mini®
  • AirPods Pro® (2nd generation)
  • AirPods Pro
  • AirPods®
  • Apple Watch® Series 7 
  • Apple Watch SE®
  • Samsung Galaxy Note®20 Ultra
  • Samsung Galaxy Note20
  • Samsung Galaxy S23® Ultra
  • Samsung Galaxy S23 Plus
  • Samsung Galaxy S23
  • Samsung Galaxy S22® Ultra 5G
  • Samsung Galaxy S22+ 5G
  • Samsung Galaxy S22 5G
  • Samsung Galaxy S21® Ultra 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy Z Flip 3 5G
  • Samsung Galaxy Z Fold 3 5G
  • Google Pixel 6
  • Google Pixel 5
FUNCTIONALITY
How do I know when my power bank is fully charged?When your battery pack is fully charged, all four indicator lights will light up solid.
Does it support fast charging?Yes.
Does it have an ON / OFF button?No. The Belkin BPB014 doesn’t have an ON and OFF button. It will automatically enter into sleep mode when it is not being used. The button will wake it up.

NOTE: You can’t manually put the Belkin BPB014 into sleep mode.
Can I use this product outdoors?
Yes. The Belkin BPB014 is designed for indoor and outdoor use
Does the Belkin BPB014 support USB-C Power Delivery?Yes.
How long will it take to recharge the power bank?Power Delivery with 20W maximum output fast charges your iPhone from 0-50% in 25 minutes.

Charging the power bank to a full charge will depend on the following:

 
  • The charge level of the power bank when you begin charging
  • Capabilities of the charger being used to charge the power bank
  • When you are charging a device while charging the power bank
NOTE: The Belkin BPB014 can provide output power from a single port, two ports or three ports.
Can I recharge my power bank and use it at the same time?Yes. The power bank is charged using the USB-C port. It supports pass-through charging that lets you charge your device and recharge the power bank at the same time.
Can it charge up to three devices at once?Yes. This power bank can charge three devices at once with a shared power output of 15W across all ports. If you have three devices plugged in, the power bank will divide up the power based on each device’s power needs. For instance, plugging two smartphones at the same time with each requiring 15W of power will increase your charging time on both phones by almost double.
Does this comply with airline safety standards?Yes. It complies with airline safety standards to ensure peace of mind while traveling on planes.

Was this support article useful?

Additional Support Questions?
Search Again