Belkin BPB012 Frequently Asked Questions

TABLE OF CONTENTS


PRODUCT INFORMATION

1. 
What is the Belkin BOOST↑CHARGE™ Power Bank 20K, BPB012?
2. 
What is the warranty for this product?
3. Does this have a connected equipment warranty (CEW)?
4. Is this MFi-certified?
5. What is included in the package?

HARDWARE INFORMATION

1. 
What type of USB ports does it have?
2. What are the power specifications of the USB ports?
3. Does the Belkin BPB012 have an indicator light?
4. How long is the cable included in the Belkin BPB012?
5. What are the recommended operating and storage temperatures for this product?
6. What are the dimensions of the Belkin BPB012?
7. What colors is the Belkin BPB012 available in?


COMPATIBILITY

1. 
What type of devices can I charge with this power bank?

FUNCTIONALITY

1. 
How do I know when my power bank is fully charged?
2. Does it support fast charging?
3. Does it have an ON / OFF button?
4. Can I use this product outdoors?
5. Does the Belkin BPB012 support USB-C® Power Delivery?
6. How long will it take to recharge the power bank?
7. Can I recharge my power bank and use it at the same time?
8. Can it charge up to three devices at once?

 



PRODUCT INFORMATION

1. What is the Belkin BOOST↑CHARGE™ Power Bank 20K, BPB012?

The Belkin BOOST↑CHARGE™ Power Bank 20K, BPB012 is a powerful portable power bank that provides up to 78 hours of extra battery life. This 20,000 mAh power bank can charge three devices at once with a power output of 15W using its USB-C and USB A ports. For more information, click here.

2. What is the warranty for this product?

It has a 2-year warranty. 

3. Does this have a connected equipment warranty (CEW)?

Yes, it has a CEW of up to $2,500.
 

4. Is this MFi-certified?

No.


5. What is included in the package?

The Belkin BPB012 has the following package contents:
 

  • One Belkin BPB012
  • One 6-inch USB-A to USB-C cable


HARDWARE INFORMATION

1. What type of USB ports does it have?

The Belkin BPB012 has the following ports:
 

  • Two USB-A output ports 
  • One USB-C input and output port


2. What are the power specifications of the USB ports?

The Belkin BPB012 has the following port specifications:
 
Input: 

 

  • USB-C: 5V/3A (15W Max)   


Output: 
 

  • USB-C: 5V/3A (15W Max)
  • USB-A #1: 5V/3A (15W Max)
  • USB A #2: 5V/3A (15W Max)


3. Does the Belkin BPB012 have an indicator light?

Yes. It has four indicator lights.

4. How long is the cable included in the Belkin BPB012?

The included USB-A to USB-C cable is 6 inches in length.

5. What are the recommended operating and storage temperatures for this product?

The Belkin BPB012 has the following recommended operating and storage temperatures:

 

  • Storage temperature: -20°C to 85°C with 5-95% RH
  • Operating temperature: 0°C to 35°C with 10-90% RH


6. What are the dimensions of the Belkin BPB012?

The dimensions are 22.76 mm X 80 mm X 159.4 mm.

7. What colors is the Belkin BPB012 available in?

The Belkin BPB012 is available in the following colors:

 

  • Black - BPB012xxBK
  • Blue - BPB012xxBL
  • Rose gold - BPB012xxRG


COMPATIBILITY

1. What type of devices can I charge with this power bank?

The Belkin BPB012 has been tested for compatibility with the following devices:

 

  • iPhone® 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone SE (second generation)
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPad®
  • iPad Pro®
  • iPad Air® 3
  • iPad Air 4
  • iPad Air 2
  • iPad mini®
  • AirPods Pro®
  • AirPods®
  • Samsung® Galaxy Note®20 Ultra
  • Samsung Galaxy Note20
  • Samsung Galaxy S22® Ultra 5G
  • Samsung Galaxy S22+ 5G
  • Samsung Galaxy S22 5G
  • Samsung Galaxy S21® Ultra 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy S20® Ultra
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy Z Flip 3 5G
  • Samsung Galaxy Z Fold 3 5G
  • Google Pixel™ 5
  • Huawei™ Mate 40 Pro
  • Huawei Mate 30 Pro


FUNCTIONALITY

1. How do I know when my power bank is fully charged?

When your battery pack is fully charged, all four indicator lights will light up solid.

2. Does it support fast charging?

No.

3. Does it have an ON / OFF button?

No. The Belkin BPB012 doesn’t have an ON and OFF button. It will automatically enter into sleep mode when it is not being used. The button will wake it up.

NOTE: You can’t manually put the Belkin BPB012 into sleep mode.


4. Can I use this product outdoors?

Yes. The Belkin BPB012 is designed for indoor and outdoor use.

5. Does the Belkin BPB012 support USB-C® Power Delivery?

No.

6. How long will it take to recharge the power bank?

Charging the power bank to a full charge will depend on the following:
 

  • The charge level of the power bank when you begin charging
  • Capabilities of the charger being used to charge the power bank
  • When you are charging a device while charging the power bank


NOTE: The Belkin BPB012 can provide output power from a single port, two ports or three ports. It has a maximum shared total output of 5V/3A/15W.

7. Can I recharge my power bank and use it at the same time?

No. It does not support pass-through charging.

8. Can it charge up to three devices at once?

Yes. This power bank can charge three devices at once with a power output of 15W.

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