Belkin BPB011 Frequently Asked Questions

TABLE OF CONTENTS


PRODUCT INFORMATION

1.
What is the Belkin BOOST↑CHARGE™ Power Bank 10K, BPB011?
2.
What is its warranty period?
3. Does the Belkin BPB011 have a Connected Equipment Warranty (CEW)?
4. What is included in the package of the Belkin BPB011?

HARDWARE INFORMATION

1. 
What type of USB ports does it have?
2. What are the power specifications of the USB ports?
3. Does the Belkin BPB011 have an indicator light?
4. How long is the cable included in the Belkin BPB011?
5. What are the recommended operating and storage temperatures for this product?
6. What are the dimensions of the Belkin BPB011?
7. What colors is the Belkin BPB011 available in?

COMPATIBILITY

1. 
What type of devices can I charge with this power bank?

FUNCTIONALITY

1. 
How do I know when my power bank is fully charged?
2. Does it support fast charging?
3. Does it have an ON / OFF button?
4. Can I use this product outdoors?
5. Does the Belkin BPB011 support USB-C Power Delivery?
6. How long will it take to recharge the power bank?
7. Can I recharge my power bank and use it at the same time?
8. Can it charge up to three devices at once?



PRODUCT INFORMATION

1. What is the Belkin BOOST↑CHARGE™ Power Bank 10K, BPB011?

The Belkin BOOST↑CHARGE™ Power Bank 10K, BPB011 is a powerful portable power bank that provides up to 40 hours of extra battery life. This 10,000 mAh power bank can charge three devices at once with a power output of 15W using its USB-C® and USB-A ports. For more information, click here.

2. What is its warranty period?

The Belkin BPB011 comes with a 2-year limited warranty.

3. Does the Belkin BPB011 have a Connected Equipment Warranty (CEW)?

Yes, it has a CEW of up to $2,500.
 

4. What is included in the package of the Belkin BPB011?

The Belkin BPB011 has the following package contents:
 

  • One Belkin BPB011
  • One 6-inch USB-C to USB-A cable



HARDWARE INFORMATION


1. What type of USB ports does it have?

The Belkin BPB011 has the following ports:
 

  • Two USB-A output ports 
  • One USB-C input and output port


2. What are the power specifications of the USB ports?

The Belkin BPB011 has the following port specifications:
 

Input: 
 
  • USB-C ⎓ 5V/3A (15W max)
 
Output: 

 

  • USB-C ⎓ 5V/3A (15W max)
  • USB-A #1 ⎓ 5V/2.4A (15W max)
  • USB A #2 ⎓ 5V/2.4A (15W max)


3. Does the Belkin BPB011 have an indicator light?

Yes. It has four indicator lights.

4. How long is the cable included in the Belkin BPB011?

The included USB-C to USB-A cable is 6 inches long.

5. What are the recommended operating and storage temperatures for this product?

The Belkin BPB011 has the following recommended operating and storage temperatures:

 

  • Storage temperature: -20°C to 85°C with 5% to 95% RH
  • Operating temperature: 0°C to 35°C with 10% to 90% RH


6. What are the dimensions of the Belkin BPB011?

The dimensions are 22.76 mm x 80 mm x 159.4 mm (L x W x H).

7. What colors is the Belkin BPB011 available in?

The Belkin BPB011 is available in the following colors:

 

  • Black - BPB011xxBK
  • Blue - BPB011xxBL
  • Rose gold - BPB011xxRG


COMPATIBILITY

1. What type of devices can I charge with this power bank?

The Belkin BPB011 has been tested for compatibility with the following devices:

 

  • iPhone® 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 mini
  • iPhone 12
  • iPhone 12 Pro
  • iPhone Pro Max
  • iPhone 11 Pro
  • iPhone Pro Max
  • iPhone 11
  • iPhone SE
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone X
  • iPhone 8
  • iPhone 8 Plus
  • Samsung Galaxy® S21 Ultra 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy Note® 20
  • Samsung Galaxy Note 20 Ultra
  • Samsung Galaxy Note 10+
  • Samsung Galaxy Note 10
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
  • Samsung Galaxy Z Flip
  • Google Pixel™ 6
  • Google Pixel 5
  • Google Pixel 4a
  • Google Pixel 4 XL
  • Google Pixel 4
  • LG® V60 ThinQ
  • LG G7
  • Huawei™ P40 Pro
  • Huawei Mate 30 Pro
  • iPad® 10.2 (2020)
  • iPad mini®
  • iPad Pro® 12.9
  • iPad Pro 11
  • iPad Pro (9.7-inch)
  • iPad (9th generation)
  • iPad Air® 2020
  • AirPods®
  • AirPods Pro®
  • Apple Pencil® (1st generation)
  • Apple Pencil (2nd generation)
  • Apple Watch® Series 6
  • Watch Puck
  • MagSafe®-supported devices
  • All devices that support USB-C


FUNCTIONALITY

1. How do I know when my power bank is fully charged?

When your battery pack is fully charged, all four indicator lights will light up solid.

2. Does it support fast charging?

No.

3. Does it have an ON / OFF button?

No. 

4. Can I use this product outdoors?

Yes. The Belkin BPB011 is designed for indoor and outdoor use.

5. Does the Belkin BPB011 support USB-C Power Delivery?

No. 

6. How long will it take to recharge the power bank?

Charging the power bank to a full charge will depend on the following:

 

  • The charge level of the power bank when you begin charging
  • Capabilities of the charger being used to charge the power bank
  • When you are charging a device while charging the power bank


7. Can I recharge my power bank and use it at the same time?

 
No. It does not support pass-through charging.
 

8. Can it charge up to three devices at once?

Yes. This power bank can charge three devices at once with a power output of 15W.

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