Belkin BOOST↑CHARGE™ 10W Wireless Charging Pad + QC 3.0 Wall Charger + Cable, WIA001 Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION
 
 
FUNCTIONALITY
 


PRODUCT INFORMATION
 
1.  What is the Belkin BOOST↑CHARGE™ 10W Wireless Charging Pad + QC 3.0 Wall Charger + Cable, WIA001?

The Belkin BOOST↑CHARGE™ 10W Wireless Charging Pad + QC 3.0 Wall Charger + Cable, WIA001 allows you to wirelessly charge your mobile device in as easy as setting it on a table.  To know more about the Belkin WIA001, click here.

2.  What is the warranty period of the Belkin WIA001?

The Belkin WIA001 has a 2-year limited warranty.

3.  Does the Belkin WIA001 have a Connected Equipment Warranty (CEW)?

Yes.  It comes with a $2,500 CEW.

4.  What is included in the packaging of the Belkin WIA001?

The packaging contents are:
  • Belkin WIA001
  • One 4-ft USB-A to micro-USB cable
  • AC adapter
  • Quick start guide
  • Regulatory documentation
5.  What are the available colors of the Belkin WIA001?

The Belkin WIA001 comes in white and black.

6.  What are the power specifications of the AC adapter?

The power specifications are the following:

Input
  • 100240V ~ 50/60 Hz 0.8A
 
Output
  • 3.66V / 2A / 7.212W
  • 69V / 2A / 1218W
  • 912V / 1.5A / 13.518W

7.  Is the Belkin WIA001 MFi-certified?

No.

FUNCTIONALITY

1.  What is the function of the light indicator?

To understand the light behavior of the Belkin WIA001, click here.

2.  Can the Belkin WIA001 charge more than one phone at a time?

No, the Belkin WIA001 can only charge one phone at a time.

3.  What are the recommended operating and storage temperatures of the Belkin WIA001?

The operating and storage temperatures are as follows.

Operating temperature:  0°C to 40°C under normal humidity (10% to 90% RH)
Storage temperature:  -40°C to 85°C with 5% to 95% relative humidity

 
4.  Does the wireless charger support fast charging?

Yes.  The Belkin WIA001 supports Apple®, Samsung® and Google™ fast charging.
 
5.  What should I do if there is a charging error?
 
In case of charging error, check the following:
  • That the device is properly aligned on the charging pad.
  • That a Qi-compatible device is placed on the charging pad.
  • That the charging pad and phone are not overheating.

COMPATIBILITY

1.  What devices does the Belkin WIA001 work with?

The Belkin WIA001 has been tested to work with the following devices:
  • iPhone® 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone SE second generation
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • Samsung Galaxy Note® 10+
  • Samsung Galaxy Note 10
 
2.  Will the wireless charger securely hold my phone?

The pad does not contain any straps or fasteners to tether the phone to it.  The pad features non-slip rubber strips on the base to help hold your phone on the pad.
 
3.  Can the wireless charger be used with a case?

Yes, the charger will work with phone cases that are up to 3 mm thick.

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