Troubleshooting your Belkin Digital Baby Monitors

This article will provide you instructions on how to troubleshoot issues you might encounter with any of the following devices:
  • Belkin Digital Baby Monitor with Nightlight, F7C034
  • Belkin Digital Baby Monitor with Room Temperature Changing Nightlight, F7C035
  • Belkin Digital Baby Monitor with Lightshow Projector, F7C036
Parent unit is beeping

Check the following:
  • The link has been lost between your units.
    • Check if the Baby unit Link indicator is illuminated.
    • If not, ensure that the power adapter is still connected. If this still does not turn ON, try plugging the power adapter into a different electrical socket.
  • The feed timer has been set.
  • The crying alert is turned ON.
  • The temperature alert has been triggered.
  • The batteries are low.
  • The Find button has been pressed on the Baby unit.
If the Parent unit still beeps after checking, try switching the Baby unit OFF by removing the power adapter as well as removing the batteries for approximately 30 minutes.  Ensure the Parent unit is clean by wiping with a damp cloth.  If the problem persists call the Helpline for advice.
 
Link indicator does not come on
  • Check if both the Baby and Parent units are turned ON.
  • Check if the batteries in the Parent unit are correctly installed and that they are charged.
  • Check if the mains power is plugged in and turned ON at the Baby unit.
  • Check if the units are within range of each other.
    • In ideal conditions, the range is up to 300 meters outdoors and 50m indoors.
Link light is flashing green
  • If you have pressed User-added image to use the Talk Back feature, the Link light will flash to indicate one-way communication between the units.
  • The units are searching for a communication link.
  • Check units are within range of one another.
  • Check both units are turned ON.
Link indicator is flashing red
 
The Link between your units is broken.  You will also hear an alert from the Parent unit to let you know there is no communication between the units.
 
If this happens, check if the mains power (or batteries) is correctly connected and that the units are within range of one another. For instructions on how to connect the units, click here.

Battery low on Parent unit
  • Put the Parent unit back on the charger to charge.
  • Place Parent unit back on the charger as frequently as possible or ideally leave it on the charger to ensure the batteries remain charged.
  • To fully charge the batteries, the Parent unit should be on charge for approximately 16 hours to reach maximum charge.
  • To speed up the charging process, turn the Parent unit OFF when charging if it is not being used.
Parent unit remains silent or very quiet
  • You may have set the volume too low.
  • You may have switched a Mute feature ON.
You can hear a high pitched noise
  • The units might be too close to each other.
  • The volume setting might be too high.
Talk back feature is not working
  • Check that the volume is loud enough at the Baby unit
  • Check if the units are linked.

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