Belkin SoundForm Nano 2 Wireless Earbuds for Kids (AUC011) FAQs

PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY

PRODUCT INFORMATION
What is the Belkin AUC011?	The Belkin AUC011 is designed for young listeners aged 7 and up. With antimicrobial ear tips in five sizes for a perfect fit, these earbuds offer all-day comfort and 8 hours of playtime, extendable to 28 hours with the charging case. It features an 85 dB volume limiter for safe listening, clear call quality, IPX5 sweat resistance, and Belkin Signature Sound. The earbuds come in three fun colors and offer seamless Bluetooth® 5.3 pairing with USB-C® fast charging and touch controls for easy use on the go.
What are the packaging contents?	The package contents are the following: A pair of Belkin AUC011 earbuds Charging case USB-C charging cable Five pairs of silicone ear tips Quick start guide
Does it have a Connected Equipment Warranty (CEW)?	No.
Is this MFi-certified?	No.
Is it FCC-certified?	The Belkin AUC011 complies with part 15 of the FCC rules. Operation of the product is subject to two conditions, namely: The device may not cause harmful interference. The device must accept any interference received, including interference that may cause undesired operation.
What are the available colors for this product?	It comes in three colors. Pink (AUC011xxPK) Blue (AUC011xxBL) White (AUC011xxWH)
How do I register this device?	You can register your device at Belkin.com where you need to enter details about your product.
HARDWARE INFORMATION
What Bluetooth version does the Belkin AUC011 support?	It supports Bluetooth 5.3 and is backward compatible with older versions of Bluetooth.
How do you charge this product?	Learn more.
Does this product have control buttons?	Yes. The Belkin earbuds have touch controls for different playback and call control functionality.
What are the recommended operating and storage temperatures of this product?	The recommended operating and storage temperatures are: Storage temperature: -20°C to 70°C with 5% to 95% relative humidity Operating temperature: 0°C to 40°C with 10% to 90% relative humidity
Does it have a built-in microphone?	Yes.
Are there any status lights?	Yes. The Belkin AUC011 features status lights to show the case's charging status. The earbuds also feature a single status light for pairing and power status.
Are the earbuds water-resistant?	The earbuds are rated IPX5 for sweat and water resistance. While not waterproof, they can be used in wet weather and during challenging workouts.
What do the status lights indicate?	When all lights on the charging case are lit, the case is fully charged. The behaviors of the light correspond to the following: Four solid white lights – 100% charged Three blinking white lights – 75% charged Two blinking white lights – 50% charged One blinking white light – less than 25% charged
How do I place the ear tips on the earbuds?	Learn more.
COMPATIBILITY
What devices will this product work with?	The Belkin AUC011 is compatible with all the latest Bluetooth wireless technology-enabled devices, including smartphones, tablets, laptops, and more. It has been tested for compatibility with the following devices: iPad® (10.9-inch) 10th generation iPad Pro® (11-inch) 3rd generation iPad 2 iPad (2018) iPad 4th Gen iPad 7th Gen iPad 8th Gen iPad 9th Gen iPad Pro (12.9-inch) 5th generation iPad Air® 2 iPad Air iPad Pro (12.9-inch 2nd generation iPad Pro (12.9-inch) 1st generation iPad Pro (12.9-inch) 3rd generation iPad Pro (11-inch) 2nd generation iPad Pro (12.9-inch) 4th generation MacBook Air® M2 (2022) MacBook Air MacBook Air 11-inch MacBook Air 13-inch MacBook Air 13-inch (2020) MacBook Air 13-inch M1 (2020) MacBook Air 13-inch (2018) MacBook Air 15-inch M2 (2023) MacBook Pro® MacBook Pro (2014) MacBook Pro 13-inch M2 (2022) MacBook Pro 13-inch MacBook Pro 13-inch (2020) MacBook Pro 13-inch M1 (2020) MacBook Pro 14-inch (2021) MacBook Pro 15-inch MacBook Pro 16-inch MacBook Pro 16-inch (2021) MacBook Pro 17-inch MacBook Pro (2017) MacBook Pro 13-inch (2017) MacBook Pro 15-inch (2017) MacBook Pro 13-inch (2018) MacBook Pro 15-inch (2018) MacBook Pro 16-inch (2019) MacBook Pro (2020) MacBook Pro 16-inch (2020) MacBook Pro (2016) MacBook Pro 13-inch (2016) MacBook Pro 15-inch (2016) iPad 3rd Gen iPad mini® iPad mini 2 iPad mini 3 iPad mini 4 iPad mini 5th generation iPad mini 6th generation iPad (original) iPad iPad (9.7-inch) iPad Air 3 iPad Air 4 iPad Pro iPad Pro (10.5-inch) iPad Pro (11.0-inch) iPad Pro (2018) iPad (2017) iPad Pro (9.7-inch) iPhone® 15 iPhone 15 Pro iPhone 15 Plus iPhone 15 Pro Max Galaxy S24® Galaxy S24+ Galaxy S24 Ultra MacBook Pro M3 14-inch MacBook Pro M3 16-inch
FUNCTIONALITY
Can I use the earbuds to control audio playback?	Yes. Each earbud features touch controls that can be used to control audio playback.
Can I use it to control phone calls?	Yes. Each earbud features touch controls that can be used to take and end phone calls.
How do I reset the earbuds?	Learn more.
How do I turn OFF the earbuds?	Below are ways to turn OFF the Belkin AUC011: Place the earbuds back into the charging case. This will keep them safe and charged and turned OFF as soon as the case is closed. The earbuds will also turn OFF after a few minutes of inactivity if not connected to a device. Turn OFF Bluetooth or disconnect your earbuds from the device.
How do I pair the earbuds?	Learn more.