Belkin BoostCharge Pro Universal Easy Align Wireless Charging Pad 15W (WIA007) FAQs



PRODUCT INFORMATION
What is the Belkin WIA007?The Belkin WIA007 offers wireless charging with easy alignment. With its larger pad surface, a more robust signal and broader charging coverage are ensured on your devices. It features open-cell foam cushions for added internal component protection and a robust housing assembled with metal screws, alongside non-slip grip material for security during charging. This Qi™-enabled charging pad is compatible with a wide range of Qi-compatible devices, delivering fast and wireless charging power of up to 15W. Two thermal protection systems ensure safety, one monitoring the charging coil and the other overseeing the circuit board.
What is the warranty of this product?It has a 2-year limited warranty.
Does it have a Connected Equipment Warranty (CEW)?Yes, it comes with a $2,500 CEW.
Is it USB-IF-certified? Yes.
What is the available color?The available color is black (WIA007ttBK) 
What are the package contents?The package includes the following:
 
  • One Belkin WIA007
  • Power supply with attached USB-C® cable
  • Regulatory information
How do I register this product?Product registration is done on the Belkin.com website. You will need the model number and other important details about your product.

HARDWARE INFORMATION
What are the recommended operating and storage temperatures of this product?The operating temperatures are between 0°C to 40°C with 10% to 90% relative humidity (RH) while the storage temperatures are between -30°C to 70°C with 40% to 85% RH.
What are the power specifications of the power adapter?The power specifications are the following:
 
  • Input: 100V–240V ~ 50/60 Hz 0.7A
  • Output: 12V at 2A
What is the function of the light indicator?

The table below describes the light behavior of the Belkin WIA007:
 

ColorStateDescription
OFFOFFCharger in standby
WhiteThe light will turn ON then turn OFFStarting up (powering ON)
SolidCharging a device
SolidThe device is fully charged
AmberSolidInput over/under voltage
A foreign object is detected
Over temperature fault

COMPATIBILITY
What devices can be charged using the Belkin WIA007?The Belkin WIA007 works with Qi-enabled devices. It is also compatible with Belkin SoundForm Freedom True Wireless Earbuds, Immerse Noise-Cancelling Earbuds, Move Earbuds with Wireless Charging Case, Play True Wireless Earbuds, and Pulse Noise Cancelling Earbuds.

It has been tested for compatibility with the following:
 
  • AirPods Pro®
  • AirPods Pro 2nd generation
  • AirPods® (3rd generation) with MagSafe® charging Case
  • AirPods 2nd generation
  • iPhone® 14 series
  • iPhone 12 series
  • iPhone 13 series
  • Galaxy S20®
  • Galaxy S20+
  • Galaxy S20 Ultra
  • Galaxy S21® 5G
  • Galaxy S21+ 5G
  • Galaxy S21 Ultra 5G
  • Galaxy S22® 5G
  • Galaxy S22+ 5G
  • Galaxy S22 Ultra 5G
  • Galaxy S23®
  • Galaxy S23 Plus
  • Galaxy S23 Ultra

FUNCTIONALITY
Will the wireless charger securely hold my phone?The pad does not contain straps or fasteners to tether the phone. However, it features a non-slip grip material that keeps the phone in place in case of vibration while charging.
Can the wireless charger be used with a case? Yes, the charger will work with phone cases that are up to 5 mm thick.
What should I do if there is a charging error? In case of a charging error, check the following:
 
  • The device is properly aligned on the charging pad.
  • A Qi-compatible device is placed on the charging pad.
  • The charging pad and phone are not overheating.
Can the Belkin WIA007 charge more than one device at a time? No, it can only charge one device at a time.

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