Belkin BoostCharge Magnetic Wireless Power Bank 5K + Stand (BBC010) FAQs


PRODUCT INFORMATION
What is the Belkin BBC010?

The Belkin BBC010 allows you to wirelessly charge on the go with a lightweight, portable magnetic power bank with a soft-touch exterior and retractable pop-up stand. Get to know more about the device.

What is the warranty for this product?It has a 2-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?Yes, it comes with $2,500 Connected Equipment Warranty (CEW).
Is it MagSafe®-compatible?Yes. 
Does it support MagSafe charging?Yes.
Is it MFi-certified?No.
What are the available colors?This product is available in the following colors:
 
  • Purple - BBC010-PU
  • Pink - BBC010-PK
What are the package contents?The package includes the following:
 
  • One Belkin BBC010
  • One 3.3 ft / 1 m USB-C® to USB-C cable
How do I register my device?You can register the product in the Belkin.com website. You will need the model number and other important details about your product.

HARDWARE INFORMATION
What is the battery capacity of the Belkin BBC010?It has a capacity of 5,000 mAh.
What ports does the Belkin BBC010 have?It has one USB-C port.
Are there any lights on the Belkin BBC010?Yes, it has lights that indicate when it needs to be recharged.
What are the dimensions of the Belkin BBC010?Below are the dimensions of the device:
 
  • Height: 9.37 cm (3.68 in)
  • Length: 1.65 cm (0.65 in)
  • Width: 6.35 cm (2.5 in)
  • Weight:  0.17 kg (0.37 lb)
What are the recommended operating and storage temperatures of the Belkin BBC010?The operating and storage temperatures are as follows:
 
  • Operating temperatures: 0°C to 40°C under normal humidity (10% to 90% relative humidity)
  • Storage temperatures: -40°C to 85°C with 5% to 95% relative humidity
Are the batteries inside the product replaceable?No. Doing this voids the warranty.

COMPATIBILITY
What are the compatible devices?The Belkin BBC010 is designed to work with the latest iPhone® models. It has been tested to work with the following:
 
  • iPhone 13 Pro Max
  • iPhone 13 Pro 
  • iPhone 13 
  • iPhone 13 mini 
  • iPhone 12 Pro Max
  • iPhone 12 Pro 
  • iPhone 12 
  • iPhone 12 mini
  • AirPods Pro®
  • AirPods®
 
Does it support fast charging? Yes. The Belkin BBC010 supports Apple® fast charging at up to 7.5W.
Does it support USB-C Power Delivery? Yes.
Can I use it with my phone case ON? The Belkin BBC010 can be used with MagSafe official cases up to 3 mm in thickness.
Can I use it with an Apple Wallet®? No.
Can I use this outdoors? Yes.
Will this product work with USB-C to USB-C 5A 100W cable? No.

FUNCTIONALITY
How do I start charging a device with it?
1. Make sure your Belkin BBC010 is properly charged.
2. Place the back of your phone on top of the charger then press the button located on the side of the Belkin BBC010.
3. Observe the light on the button of the charger to check if your phone is charging correctly. 

 
Make sure that the Belkin BBC010 is fully charged before using it to charge any devices. 
How do I properly align my phone for wireless charging?To do this, place the back of your phone on top of the Belkin BBC010 and the built-in magnet will automatically align it.
How many devices can the Belkin BBC010 charge at the same time?The Belkin BBC010 can charge one device at a time.

Only one charging out method (MagSafe or USB-C) will be active.  
Does it support pass-through charging? Yes.
How do you recharge the Belkin BBC010? The Belkin BBC010 charges through the USB-C port and requires a minimum power supply of 5V/3A.
How do I know the battery status of the Belkin BBC010?The lights beside the button provide an approximation of how much charge is left in the power bank. The number of lights lit when pressing the button corresponds to the following:
 
  • Four lights: 75% to 100% charged
  • Three lights: 50% to 75% charged
  • Two lights: 25% to 50% charged
  • One light: 25% or less charged
How do I know if it is charging? When the lights on the product are solid white, this indicates that the Belkin BBC010 is charging properly.
What orientations can I use when charging my phone?You can charge your phone in either portrait or landscape mode while using the Belkin BBC010.
How do I stop it from charging my phone wirelessly? To do this, carefully twist or slide your phone away from the Belkin BBC010.

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