Belkin SoundForm Bolt Wireless Earbuds (AUC009) FAQs


PRODUCT INFORMATION
What is the Belkin AUC009?The Belkin AUC009 gives you real all-day listening with 9 hours of battery life per charge and another 19 hours of power in the USB-C® charging case, delivers crisp and smooth sound quality from 6 mm dynamic drivers, and lets you hear music and calls clearly.
What is the warranty of this product?This product has a 2-year warranty.
Does the Belkin AUC009 have a connected equipment warranty (CEW)?No.
Is the Belkin AUC009 RoHS-certified?Yes.
Is the Belkin AUC009 REACH-certified? Yes.
Is it FCC-certified?Yes.
What is included in the package of the Belkin AUC009?

Belkin AUC009

Charging case

Three pairs of silicone ear tips

Quick start guide

In what colors are the Belkin AUD004 available?Black - AUC009btBLK
HARDWARE INFORMATION
What are the dimensions of the Belkin AUC009?The Belkin AUC009 dimensions are as follows:
 

Width: 2.36 in

 

Height: 1.18 in

 

Depth: 1.65 in

 
What are the recommended operating and storage temperatures of this product?The recommended operating and storage temperatures are:
 

Storage temperature: -20°C to 70°C with humidity 5% to 95% RH

Operating temperature: 0°C to 40°C with humidity 10% to 90% RH

Does this product have control buttons?Yes. The earbuds have touch-sensitive buttons for controlling different playback and call control functionality, including:
 

Play/pause

 

Next/previous track

 

Pick up/end/reject

 

Activate voice assistant

 

Reset earbuds

 
How do you charge the Belkin AUC009?The following are the ways to charge the Belkin AUC009:
 

Case - The Belkin AUC009 case can be charged via the USB-C port on the back of the case.

Earbuds - The Belkin AUC009 earbuds can be charged by placing them in the charging case. They can either charge directly from the battery in the case or can be charged while also charging the case.

Does it have a built-in microphone?Yes. Each Belkin AUC009 earbud has one built-in microphone.
What is the driver size of the Belkin AUC009 earbuds?The driver size of the earbuds is 6 mm.
What is the frequency response of the Belkin AUC009 earbuds?The frequency response is 20 Hz – 20,000 Hz.
Are there any status lights on the Belkin AUC009?Yes. The Belkin AUC009 charging case features status lights to show the charging status. The earbuds also feature a status light for pairing and power status.
How do I know if the Belkin AUC009 has been fully charged?When all lights on the charging case are lit, this indicates that the Belkin AUC009 is fully charged. The number of lights lit corresponds to the following:
 

Four lights – 100% charged

 

Three lights – 75% charged

 

Two lights – 50% charged

 

One light – less than 25% charged

 
What is the USB cable included with the device made of?The USB cable is made of copper wiring with a PVC cable jacket.
Are the Belkin AUC009 earbuds water-resistant?Yes. The Belkin AUC009 earbuds are rated IPX4 for sweat and water resistance. While not waterproof, they can be used in wet weather and during challenging workouts.
What are the silicone ear tips for the Belkin AUC009?The removable silicone ear tips on the earbuds help to keep the Belkin AUC009 earbuds securely placed in your ear. The ear tips come in three sizes and are easy to remove and replace.
COMPATIBILITY
What devices can the Belkin AUC009 connect to?The earbud is designed to connect to Bluetooth® audio-enabled devices such as phones, tablets, and computers. The Belkin AUC009 has been tested for compatibility with the following devices:
 
iPhone® 14 Pro Max
iPhone 14 Pro®
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13
iPhone 13 mini®
iPad® Pro
iPad Air® 2nd generation
Apple Watch® Series 7
Samsung® Galaxy ® S22 Ultra®
Samsung Galaxy S22+
Samsung Galaxy S22
Samsung Galaxy S21 Ultra
Samsung Galaxy S21+
Samsung Galaxy S21
Samsung Galaxy Watch Series 3
Fitbit Versa 3
Google™ Pixel 4
Huawei™ P50
Huawei P40 Pro
Huawei Mate 30 Pro
Xiaomi Note 11
Xiaomi Mi 10
HP Spectre x360
Dell® XPS15-9570-R2748TW
Lenovo® ThinkPad Yoga 920
ASUS® ZenBook Pro 15 UX580GE
Acer® Chromebook
What types of apps can I use with the Belkin AUC009?The Belkin AUC009 can be used to control music and video apps. It can also be used to answer, and end phone calls on your cellular phone.
What audio codecs does the Belkin AUC009 support?The earbud supports SBC.
Can the Belkin AUC009 be used with Android™-based devices?Yes.
Can the Belkin AUC009 be used with iOS-based devices?Yes.
Can the earbuds be used with computers?Yes.
FUNCTIONALITY
Can I use the Belkin AUC009 outdoors?Yes. This product is meant for indoor and outdoor use.
Can I use the Belkin AUC009 to control audio playback? Yes. Each earbud features a touch-sensitive area that can be used to control audio playback.
Can I use it to control phone calls? Yes. Each earbud features a touch-sensitive area that can be used to take and end phone calls.
How fast does the Belkin AUC009 charge? A quick 10 minutes charge will give 70 minutes of playtime. Your earbuds and case are loaded with a total of 28 hours of playtime in just a 1.5-hour charge.
How do I perform a factory restore on the Belkin AUC009? You can do a factory restore by holding the touch-sensitive buttons for 10 seconds.
Can I charge the Belkin AUC009 charging case using a wireless charger? The Belkin AUC009 can only be charged using the USB-C cable. It does not support wireless charging.
How to turn OFF the Belkin AUC009 earbuds? Place the Belkin AUC009 earbuds back into the charging case. This will keep them safe and charged and turned OFF as soon as the case is closed.

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