Belkin SOUNDFORM™ Flow Noise Cancelling Earbuds, AUC006 Frequently Asked Questions

TABLE OF CONTENTS
 

PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Flow Noise Cancelling Earbuds, AUC006?

The Belkin SOUNDFORM™ Flow Noise Cancelling Earbuds, AUC006 with Active Noise Cancellation (ANC) technology use feedforward ANC microphones to seek and eliminate outside noise.  You’ll get the most out of your favorite songs, podcasts, and important calls as you hear each detail in stunning noise-free clarity.  To learn more, click here.

2.  What is the warranty of this product?

The Belkin AUC006 is protected by a 2-year warranty.

3.  Does the Belkin AUC006 have a Connected Equipment Warranty (CEW)?

No.

4.  Is it Qi™-certified?

Yes, the charging case is Qi-certified.

5.  Is it FCC-compliant?

Yes.

6.  Does the Belkin AUC006 support NFC?

No.

7.  Is the Belkin AUC006 water-resistant?

The Belkin AUC006 has an IPX5 water resistance rating.

8.  What is included in the package of the Belkin AUC006?

The following are included in the packaging:
 

• One Belkin AUC006
• Qi-compatible charging case
• USB-C® charging cable
• Three pairs of silicone ear tips (small/medium/large)
• Quick start guide

9.  Does it support Apple® Find My™?

No, it does not.

10.  What are the available colors of the Belkin AUC006?

Below are the available colors:
 

• Black - AUC006xxBK
• White - AUC006xxWH 

HARDWARE INFORMATION

1.  What Bluetooth® version does the Belkin AUC006 support?

The Belkin AUC006 supports Bluetooth 5.2 and is backward compatible with older versions of Bluetooth.

2.  How do you charge the Belkin AUC006?

The Belkin AUC006 can be charged as follows:
 

• Case - The Belkin AUC006 case can be charged wirelessly using a standard Qi wireless charging pad or via the USB-C port on the back of the case. 
• Earbuds - The Belkin AUC006 earbuds can be charged by placing them in the charging case.  They can either charge directly from the battery in the case or can be charged while also charging the case.

3.  Does this product have control buttons?

Yes.  The Belkin AUC006 earbuds have touch-sensitive buttons for controlling different playback and call control functionality.  To learn more, click here.

4.  What are the recommended operating and storage temperatures of this product?

The recommended operating and storage temperatures are:
 

• Storage temperature:  -20°C to 70°C with 5 to 95% relative humidity
• Operating temperature:  0°C to 40°C with 10 to 90% relative humidity

 
5.  Does it have built-in microphones?

Yes.  Each Belkin AUC006 earbud has two built-in microphones.

6.  Do the built-in microphones have noise reduction functionality?

Yes.  Each built-in microphone has noise reduction functionality.

7.  What is the frequency response of the Belkin AUC006 earbuds?

The frequency response is 20 Hz to 20 kHz.

8.  Are there any status lights on the Belkin AUC006?

Yes.  Both the earbuds and the charging case have status lights.

9.  What do the status lights mean on the Belkin AUC006?

Both the Belkin AUC006’s charging case and the earbuds feature a status light to indicate their charging level.

The status light's color and behavior of the case indicate the following:
 

The status light's color and behavior of the earbuds indicate the following:
 

10.  What is the battery capacity of the earbuds?

The battery capacity for audio playback is up to 7 hours (with ANC OFF) and for up to 3 hours with continuous talk time (with ANC ON).

11.  What is the battery capacity of the charging case?

The battery capacity of the charging case is up to 24 hours of audio playback time.

COMPATIBILITY

1.  What devices can the Belkin AUC006 connect to?
 
The earbud is designed to connect to Bluetooth audio-enabled devices such as Android™ and iOS phones, tablets, and computers.  The Belkin AUC006 has been tested for compatibility with the following devices:

• ​​​​​iPhone® 13 Pro Max
• iPhone 13 Pro
• iPhone 13 mini
• iPhone 13
• iPhone 12 Pro Max
• iPhone 12 Pro
• iPhone 12 mini
• iPhone 12 
• iPhone 11 Pro Max
• iPhone 11 Pro
• iPhone 11 mini
• iPhone 11
• iPhone X
• iPhone XR
• iPhone XS
• iPhone XS Max
• iPhone 8
• iPhone 8 Plus
• iPhone 7 
• iPhone 7 Plus
• iPhone 6s
• iPhone 6s Plus
• iPhone 6 
• iPhone 6 Plus
• iPad® (9th generation)
• iPad mini® (6th generation)
• iPad Pro® 12.9-in (1st generation)
• iPad Pro 9.7-in
• iPad Pro 12.9-in (2nd generation)
• iPad Pro 10.5-in
• iPad Pro 12.9-in (3rd generation)
• iPad Pro 11-in (1st generation)
• iPad Pro 12.9-in (4th generation)
• iPad Pro 11-in (2nd generation)
• iPad Air® 2
• iPad Air (3rd generation)
• iPad Air (4th generation)
• Samsung® Galaxy S22® Ultra 5G
• Samsung Galaxy S22+ 5G
• Samsung Galaxy S22 5G
• Samsung Galaxy S21® Ultra 5G
• Samsung Galaxy S21+ 5G
• Samsung Galaxy S21 5G
• Samsung Galaxy S20® Ultra 
• Samsung Galaxy S20+ 
• Samsung Galaxy S20  
• Samsung Galaxy S20 FE
• Samsung Galaxy Z Flip3 5G
• Samsung Galaxy Note®20 Ultra 
• Samsung Galaxy Note20
• Google Pixel™ 4
• Google Pixel 3
• Huawei™ P40 Pro
• Huawei Mate 30 Pro
• Xiaomi Mi 10 5G
• Amazon Fire HD 8 (2018)
• Amazon Fire HD 10 (2019)
• Apple Watch® Series 6
• Samsung Galaxy Watch 3
• Fitbit Versa 3™
• Google Pixelbook Go™ (i5 model)
• Lenovo® Yoga® 920
• Lenovo Chromebook™ C340-11
• Acer® Chromebook Spin 311 (R721T)
• ASUS® Chromebook Flip C434
• ASUS Zenbook Pro 15 UX580GE
• HP Spectre x360
• DELL™ XPS 15 9570

2.  What types of apps can I use with the Belkin AUC006?

The Belkin AUC006 has been tested with video conferencing apps.  It can also be used to control music and video apps as well as answer and end phone calls on your cellular phone.

FUNCTIONALITY

1.  Do I need a special app to set up the Belkin AUC006?

An app is not required.  The earbuds can be set up with any Bluetooth audio-compatible device.

2.  How many devices can be connected to the Belkin AUC006?

Only one device can be connected at the same time.

3.  Can I use the Belkin AUC006 to control audio playback?

Yes.  Each earbud features a touch-sensitive surface that can be used to control audio playback.  To learn more, click here.

4.  Can I use it to control phone calls?

Yes.  Each earbud features a touch-sensitive surface that can be used to take and end phone calls.

5.  How do I reset the Belkin AUC006?

Follow these steps to reset the Belkin AUC006:
 

6.  How fast does the Belkin AUC006 charge?

Below is the charging time for the earbuds and case:

• Earbuds:  They can be charged from 0% to 100% in under 90 minutes when placed in the case.
• Case:  It can be charged from 0% to 100% in under 90 minutes when connected to a 5W or greater power supply. 

7.  How do I turn OFF the Belkin AUC006 earbuds?

Below are the three ways to turn OFF the Belkin AUC006:
 

• Place the Belkin AUC006 earbuds back into the charging case.  This will keep them safe and charged and turned OFF as soon as the case is closed.
• The earbuds will also turn OFF after a few minutes of inactivity if not connected to a device.
• Turn OFF Bluetooth or disconnect your earbuds from the device.  

8.  Does the Belkin AUC006 support HearThrough mode?

Yes.  This can be activated by pressing the Noise Cancellation setting button on the earbuds.  To learn more, click here.