Wemo WSP100 Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION

1. What is the Wemo® Smart Plug with Thread, WSP100?

The Wemo Smart Plug with Thread, WSP100 lets you control your electronic devices right from your iPhone®, iPad® or Mac® computer using Apple® HomeKit®. The Wemo WSP100 uses Bluetooth® and the new Thread technology to provide wireless control of lamps, fans, and more. Simply plug the Wemo WSP100 into an electrical outlet then plug your device into it, and control your device using Apple HomeKit.

The Wemo WSP100 does not work with Android™ phones, tablets, and the Wemo app. To use the Wemo WSP100, you will need to have an iOS or macOS® device that supports Apple HomeKit along with an Apple Home Hub or Thread-compatible hub.

NOTE: This variant of Wemo WSP100 is for the US.

2. What is the warranty of the Wemo WSP100?

The Wemo WSP100 has a 2-year limited warranty.

3. Does the Wemo WSP100 have a Connected Equipment Warranty (CEW)?

No.

4. Does the Wemo WSP100 support the Wemo app?

No. The Wemo WSP100 cannot be used with the Wemo app.

5. Does it support Apple HomeKit?

Yes. The Wemo WSP100 is designed to be used only with Apple HomeKit.

6. Does it support Amazon Alexa?

No.

7. Does it support Google Home™?

No.

8. Does it support Amazon Wireless Simple Setup (WSS)?

No.

9. Does the Wemo WSP100 work with IFTTT®?

No.

10. Is the Wemo WSP100 MFi-certified?

No.

11. Does the Wemo WSP100 support Wemo Accounts?

No.

12. What is in the package of the Wemo WSP100?

The package contains the following:

One Wemo WSP100
Quick start guide
HomeKit code
Regulatory information
Warranty information

13. Does it require a subscription to use the Wemo WSP100?

No.

14. Does it require a control hub to use the Wemo WSP100?

The Wemo WSP100 requires a hub if you will use the Thread technology to control it when away from home. For a list of compatible Apple Home hub devices, click here.

HARDWARE INFORMATION

1. What is the plug type of the Wemo WSP100?

The Wemo WSP100 uses a 3-prong type B plug.

2. Is the Wemo WSP100 a grounded plug?

Yes.

3. What are the power ratings of the Wemo WSP100?

Power input rating:

120V
15A
1800W
60 Hz

Power output rating:

120V
15A
1800W
60 Hz

4. Does the Wemo WSP100 feature any overheat protection?

Yes. The Wemo WSP100 has a temperature protective component to avoid overheating situations with poor contact and heavy loads.

5. What are the operating and storage temperatures for the Wemo WSP100?

The recommended operating and storage temperatures of the Wemo WSP100 are the following:

Operating temperatures of 0°C to 40°C with 10% to 90% relative humidity (RH)
Storage temperatures of -30°C to 70°C with 5% to 90% RH

6. Does the Wemo WSP100 feature a user-replaceable fuse?

No.

COMPATIBILITY

1. Can I use the Wemo WSP100 with my Android™ phone or tablet?

No. The Wemo WSP100 is designed for use only with Apple HomeKit and can only be set up and used with HomeKit-compatible devices. For a list of HomeKit-compatible devices, click here.

2. Can I use the Wemo WSP100 with my iPhone or iPad?

Yes, as long as your iPhone or iPad supports HomeKit. For a list of HomeKit-compatible devices, click here.

3. Can I plug a surge protector, power strip, or power tap into the Wemo WSP100?

It is recommended to connect only a single device to be controlled by the Wemo WSP100 into its outlet.

4. Can I plug the Wemo WSP100 into a surge protector, power strip, or extension cord?

It is recommended to connect the Wemo WSP100 directly to the main outlet.

5. What type of devices can I plug into the Wemo WSP100?

The Wemo WSP100 can support a multitude of devices if their power requirements are lower than the power output rating of the Wemo WSP100 which is 120V / 15A / 1800W at 60 Hz. Check the power requirements and any safety ratings of the device that you intend to use with the Wemo. Many high-power draw devices are recommended to connect directly to the main outlet and not be plugged into the Wemo WSP100. The Wemo WSP100 is also designed for indoor use only.

FUNCTIONALITY

1. Can I use the Wemo WSP100 while I am not at home?

The Wemo WSP100 can be used remotely when paired with an Apple Home hub device. For information on what devices can be used as HomeKit hubs, click here.

2. Does the Wemo WSP100 feature any surge protection capabilities?

No.

3. Does it support HomeKit Scenes?

Yes.

4. Does the Wemo WSP100 provide any power reporting functionality?

No.

5. How do I update the firmware on my Wemo WSP100?

The Home app controls the firmware update of the Wemo WSP100. By default, the Home app sets the firmware update to automatic.

6. How do I check the firmware version on my Wemo WSP100?

Using the Apple Home app, press and hold on the device tile for the Wemo device to access the firmware information.

7. Can the Wemo WSP100 be used with a plug adapter for a non-grounded outlet?

No. The Wemo WSP100 should be plugged directly into the main outlet.

8. What does the status light on the Wemo WSP100 indicate?

To know the status light behavior of your Wemo WSP100, click here.