Belkin ROCKSTAR™ 3.5mm Audio+USB-C® Charge Adapter, NPA004 Frequently Asked Questions

TABLE OF CONTENTS
 

PRODUCT INFORMATION

1.  What is the Belkin ROCKSTAR™ 3.5mm Audio+USB-C® Charge Adapter, NPA004?

The Belkin ROCKSTAR™ 3.5mm Audio+USB-C® Charge Adapter, NPA004 provides two ports, turning your phone into a convenient multitasking machine.  A USB-C input enables a reliable charge while the 3.5 mm auxiliary port allows you to listen to music, take calls, and more.  For more information, click here.

NOTE:  The Belkin NPA004 does not support data or audio from the USB-C port.  It is for input charging only.

2.  What is the warranty of the Belkin NPA004?

The device has a 2-year limited warranty.

3.  Does the Belkin NPA004 come with a Connected Equipment Warranty (CEW)?

No.

4.  Is it MFi-certified?

No.

5. What are the available colors?

It is available in Black – NPA004xxBK.

6.  What is included in the package?

The package includes the following:

• Belkin NPA004

HARDWARE INFORMATION

1.  What are the recommended operating and storage temperatures of the Belkin NPA004?

The operating and storage temperatures are as follows:

• Operating temperature:  0°C to 40°C with relative humidity of 10% to 90% 
• Storage temperature:  -40°C to 85°C with relative humidity of 5% to 95%

2.  Does Belkin NPA004 support fast charging?

The Belkin NPA004 supports up to 60W fast charging.

COMPATIBILITY

1.  What devices are compatible with the adapter?

The Belkin NPA004 has been tested for compatibility with the following devices:

• Apple® iPad Pro® 12.9-inch (4th generation)
• Apple iPad Pro 12.9-inch (3rd generation)
• Apple iPad Pro 11-inch
• Google™ Pixel™ 3 XL
• Google Pixel 3
• Google Pixel 2 XL
• Google Pixel 2
• Google Pixel XL
• Google Pixel
• LG V30™
• LG G6®
• Samsung® Galaxy® S21® Ultra 5G
• Samsung Galaxy S21+® 5G
• Samsung Galaxy S21® 5G
• Samsung Galaxy S10E®
• Samsung Galaxy S10+®
• Samsung Galaxy S10®
• Samsung Galaxy S9+®
• Samsung Galaxy S9®
• Samsung Galaxy S6®
• Samsung Galaxy Note®20 Ultra
• Samsung Galaxy Note20
• Samsung Galaxy Note9
• Samsung Galaxy Z Fold® 2
• Samsung Galaxy Tab® Pro 10.1-inch
• Sony® Xperia™ X23
• Sony Xperia X22
• Huawei™ P20 Pro
• Huawei P20

2.  Does it require any driver or software to use?

No.  The Belkin NPA004 is plug-and-play.  All required drivers should be built into your operating system.

3.  Can I connect it to a USB-C hub?
 

FUNCTIONALITY

1.  Can I use this to charge my computer?

No.

2.  Can I use the adapter to charge a device?

Yes.

3.  Can I use the adapter to sync a device?

No.

4.  Can I use the adapter in the car?

Yes.

5.  Does the Belkin NPA004 support inline audio controls on headphones?

Yes.

6.  Does the Belkin NPA004 allow using headphones with a microphone?

Yes.

7.  Can I use the adapter with a data device such as a camera?

The Belkin NPA004 does not support data transfers or data devices.  You can only use the adapter to play audio or charge your device.