How to factory reset the Belkin SOUNDFORM™ Move True Wireless Earbuds

The Belkin SOUNDFORM™ Move True Wireless Earbuds feature high quality sound, supreme comfort and fit, and exceptional durability. The earbuds allow you to control calls and audio playback simply by touch. They also feature touch-sensitive pads that can perform different functions for you by tapping or holding on each earbud.

If you are only able to pair one earbud to your phone or tablet, the best solution to this issue would be to reset your earbuds to factory settings and pair the earbuds again. Follow the step-by-step instructions below to learn how:

NOTE: System instructions may vary depending on the version of your device's operating system.

Step 1:
On your phone or tablet, go to Settings and unpair the earbud. To do this, follow the instructions below:

For Android™:

Go to Settings > Connections > Bluetooth, then select the paired earbuds and tap Unpair.

For iOS:

Go to Settings > Bluetooth, tap the User-added image

icon on the paired earbuds found under MY DEVICES and then tap on Forget This Device.

Step 2:
Press on both earbuds simultaneously for 6 seconds to turn OFF your earbuds.

Step 3:
Press and hold on both earbuds for 10 seconds. This will reset the device. Release when the indicator lights turn OFF.

Step 4:
Return the earbuds to the charging case and close the lid.

Step 5:
Open the case and take out the earbuds. Wait for 4 to 5 seconds for the left and right earbuds to connect to each other.

Step 6:
On your mobile device, turn ON Bluetooth® to search for nearby devices, and begin pairing. Steps in enabling Bluetooth may vary depending on your device's operating system.

Step 7:
When detected, select your earbuds from the list of Bluetooth devices.