Belkin BOOST↑CHARGE™ Power Bank USB-C 20K + USB-C Cable, F7U063 Frequently Asked Questions

TABLE OF CONTENTS
 

PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ Power Bank USB-C 20K + USB-C Cable, F7U063?

The Belkin BOOST↑CHARGE™ Power Bank USB-C 20K + USB-C Cable, F7U063 is designed to output up to 30 W of power to charge all of your devices such as phones, tablets, laptops, and game consoles.  The power bank features a USB-C™ Power Delivery (PD) port for high-speed charging of newer devices and a USB-A port for compatibility with your older non-USB-C devices.  For additional information, click here.

2.  What is the warranty of this product?

The Belkin F7U063 has a 2-year limited warranty.

3.  Does the Belkin F7U063 have a Connected Equipment Warranty (CEW)?

Yes.  The Belkin F7U063 has a CEW of $2,500.


4.  Is the Belkin F7U063 MFi-certified?

No.

5.  Is the Belkin F7U063 USB-IF-certified?

No.

6.  What color does the Belkin F7U063 come in?

The Belkin F7U063 comes in the color black.

7.  What are the four lights in the power bank for?

The lights indicate the remaining charge level of the power bank and show when the power bank is charging.

8.  Are there any product specifications listed on the power bank?

Yes.  On the back of the power bank, you will see the following:

• Model number
• Input / output specifications
• Battery cell capacity
• Regulatory certifications

9.  Where can I find the serial number of the Belkin F7U063?

The serial number is printed on the back of the power bank under the regulatory information.

HARDWARE INFORMATION

1.  What type of cable is included with the power bank?

The included cable is a USB-C male to USB-C male cable.

2.  How long is the included USB cable?

The cable is 2 ft in length.

3.  Is the cable shielded?

No.

4.  What are the operating and storage temperatures?

The operating and storage temperatures of the Belkin F7U063 are as follows:

Operating Temperature:  0°C to 40°C
Storage Temperature:  -20°C to 70°C

5.  Can the Belkin F7U063 provide power to charge?

Yes.

6.  What are the power specifications of the power bank?

Details on the power specifications of the power bank are below:

USB-C port input

• 5 V, 1.5 A, 7 W
• 5 V, 3 A, 15 W
• 9 V, 2 A, 18 W
• 15 V, 2 A, 30 W
• 20 V, 1.5 A, 30 W

USB-C port output

• 5 V, 3 A, 15 W
• 9 V, 2 A, 18 W
• 15 V, 2 A, 30 W
• 20 V, 1.5 A, 30 W

USB-A port output

• 5 V, 2.4 A, 13 W

7.  What is the capacity of the power bank?

Below are details of the power bank's capacity:

• 3.6 V
• 72.36 Wh
• 20,100 mAh

COMPATIBILITY

1.  Does the Belkin F7U063 support Apple® and Samsung® fast charging?

No.

2.  Does the Belkin F7U063 support Qualcomm® Quick Charge™?

No.

3.  Does the Belkin F7U063 support USB-C Power Delivery (PD) fast charging?

Yes.

4.  What devices will the Belkin F7U063 work with?

The Belkin F7U063 has been tested for compatibility with the following:

• iPhone®
• iPad®
• iPad Pro®
• MacBook®
• Surface® Pro
• Nintendo® Switch
• USB-A devices

FUNCTIONALITY

1.  How do I charge the power bank?

The Belkin F7U063 charges via the integrated bi-directional USB-C port.

2.  Can I charge a device while the power bank is recharging?

Yes, the USB-A port can be used to charge another device while you are recharging your power bank.  However, this will lengthen the time the power bank takes to recharge.

3.  How long will it take to recharge the power bank?

The Belkin F7U063 supports up to 30 W power input when charging.  The charging speed will depend on the following:

• Charge level of the power bank when it started charging
• Capabilities of the charger being used to recharge the power bank
• If you are charging a device on the USB-A port while charging the power bank

4.  How fast will the Belkin F7U063 charge my phone?

This Belkin F7U063 supports USB PD 2.0 on the USB-C port.  It is capable of outputting up to 30 W on the USB-C port and up to 12 W on the USB-A port.

Charging speeds will depend on the following:

• Apps or services running on your device while charging
• Current level of charge on the battery
• Battery capacity
• Charging capabilities supported by your device
• If you are using the USB-A or USB-C port to charge your device

5.  What do the status lights indicate?
 

6.  Can the power bank charge wirelessly?

No, the Belkin F7U063 does not feature any wireless charging capabilities.

7.  Can the included USB-C cable be used to charge the power bank and my device?

Yes, the included cable can be used both to charge the power bank and your USB-C compatible devices.

8.  Can I tell how much charge level is left in the power bank?

The power bank features four lights to indicate the charge level.  Pressing the button on the power bank will turn it on and briefly show the charge level.

One light - 25% or less charge
Two lights - 25% to 50% charge
Three lights - 50% to 75% charge
Four lights - 75% to 100% charge

9.  Can I connect a USB hub to the power bank to charge more devices at once?

No.  Each port on the power bank can only be used with a single device at a time.