Belkin WIB003 Frequently Asked Questions

TABLE OF CONTENTS


PRODUCT INFORMATION

1.  
What is the Belkin BOOST↑CHARGE™ Magnetic Wireless Charger Stand, WIB003?
2.  What is the warranty of the Belkin WIB003?
3.  Does this come with a Connected Equipment Warranty (CEW)?
4.  Is this MFi-certified?
5.  Is it MagSafe®-certified?
6.  Does it support MagSafe charging?
7.  What are included in the package?
8.  In what colors does the Belkin WIB003 come in?
9.  How do I register my device?

HARDWARE INFORMATION

1.
 Is there a light on the Belkin WIB003?
2.  Does it have overheat protection?
3.  What are the recommended operating and storage temperatures of the Belkin WIB003?

COMPATIBILITY

1.  
What can I charge with this product?
2.  Does it support fast charging?
3.  Can I use it with my phone case on?
4.  Can I use it with a non-MagSafe phone?

FUNCTIONALITY

1.
 How do I start charging a device with it?
2.  How do I properly align my phone for wireless charging?
3.  How do I remove my phone from the charger?
4.  How many devices can the Belkin WIB003 charge at the same time?
5.  What does the light on the Belkin WIB003 indicate?
6.  What orientations can I use when charging my phone?
7.  Does the charger support data transfer?

  



PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ Magnetic Wireless Charger Stand, WIB003?

The Belkin BOOST↑CHARGE™ Magnetic Wireless Charger Stand, WIB003 gives your phone a fast, efficient, and secure charge with perfect alignment every time.  With the Belkin WIB003, there is no need to interrupt your streaming or scrolling while your phone is charging.  For more information, click here.


2.  What is the warranty of the Belkin WIB003?

This device has a 2-year limited warranty.

3.  Does this come with a Connected Equipment Warranty (CEW)?

The Belkin WIB003 has a CEW of up to $2,500.


4.  Is this MFi-certified?

No.

5.  Is it MagSafe®-certified?

No.


6.  Does it support MagSafe charging?

Yes.


7.  What are included in the package?

The following are included in the package:

 

  • One Belkin WIB003
  • Quick start guide
  • Regulatory documentation


8.  In what colors does the Belkin WIB003 come in?

The charger comes in the following colors:

 

  • Black – WIB003xxBK
  • White – WIB003xxWH


9.  How do I register my device?

For instructions on how to register your Belkin device, click here.


HARDWARE INFORMATION

  • Operating temperatures:  0°C to 40°C under normal humidity (10% to 90% relative humidity)
  • Storage temperatures:  -40°C to 85°C with 5% to 95% relative humidity
 

COMPATIBILITY

1.  What can I charge with this product?

The Belkin WIB003 is designed to work with MagSafe-compatible phones.  It has been tested to work with the following:

 

  • iPhone® 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini

2.  Does it support fast charging?

Yes.  The Belkin WIB003 supports Apple® fast charging at up to 7.5W.

3.  Can I use it with my phone case on?

The Belkin WIB003 can be used with MagSafe-approved cases up to 3 mm in thickness.

4.  Can I use it with a non-MagSafe phone?

No.  The Belkin WIB003 is designed to be used with MagSafe-compatible phones only.

FUNCTIONALITY


1.  How do I start charging a device with it?

To start charging, just connect the Belkin WIB003's built-in cable to a 20W USB-C® Power Delivery (USB-C PD)-compatible power supply and place your phone on the charger.  For more information, click here.

2.  How do I properly align my phone for wireless charging?

The Belkin WIB003's built-in magnet automatically aligns your phone to the charger once you place it there.

3.  How do I remove my phone from the charger?

Your phone can be removed with one hand by grasping the top or bottom of your phone and using a peeling motion to release the magnetic hold. 

NOTE:  Due to the strong MagSafe magnetic connection, if you attempt to remove your phone by holding on to the middle of the phone and pulling it straight off, the Belkin WIB003 may move if you will not grasp the base with one hand.


4.  How many devices can the Belkin WIB003 charge at the same time?

The Belkin WIB003 can only charge one device at a time.

5.  What does the light on the Belkin WIB003 indicate?


For more information, see details below:
 
ColorBehaviorIndication
N/AOFFStandby
WhiteSolidCharging / Fully charged
OrangeSolidCharging error

6.  What orientations can I use when charging my phone?

You can charge your phone in either portrait or landscape mode while using the Belkin WIB003. 


7.  Does the charger support data transfer?

No.

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