Belkin AirPods Cleaning Kit (AUZ005) FAQs


PRODUCT INFORMATION
What is the Belkin AUZ005?The Belkin AUZ005 is a single-use kit that restores the cosmetic and acoustic performance of your AirPods® by removing earwax and debris buildup.
What are its features?Gentle cleaning process safely removes up to 99% of earwax
Clears driver mesh of earwax debris to restore optimal acoustic performance
Easy to use, with visible results
What is the warranty for this product?The Belkin AUZ005 has a 1-year warranty.
What are the package contents?
The package contains the following:
 
Microfiber cloth
Wax softener
Cleaning brush
Cleaning gel
How-To instructions
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HARDWARE INFORMATION
What are the dimensions of the brush?The brush stem is 45 mm while the silicon bristles are 2.5 mm.
What are the dimensions of the cleaning cloth?The cleaning cloth's dimensions are 15 cm x 15 cm.
How much wax softener is inside the container?It contains 0.005 fl oz of wax softener (wetting agent) for one-time use.
How much cleaning gel is inside the container?It contains 5 g of cleaning gel for one-time use.
What are the operating and storage temperatures? The operating temperatures are between 0°C to 40°C under 10% to 90% relative humidity (RH) while the storage temperatures are -40°C to 75°C with 5% to 95% RH.

COMPATIBILITY
What products is the Belkin AUZ005 compatible with? 
The Belkin AUZ005 has been tested to work on the following devices:
 
AirPods (3rd generation) with MagSafe® Charging Case
AirPods (2nd generation)
AirPods (1st generation)

FUNCTIONALITY
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Is the Belkin AUZ005 safe to use on my AirPods?The Belkin cleaning kit is intended solely for cleaning purposes. The cleaning solution was developed and thoroughly tested to not cause damage to AirPods. The included solution is designed to evaporate after 30 minutes when exposed to air, and the brush's bristles are flexible and large enough that they will not extend past the speaker mesh. During the testing process, the kit achieved a 100% success rate in yielding acoustic improvement due to the removal of earwax blockage. The kit will not fix acoustic problems due to hardware damage or degradation.
 
 

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