What are the reasons for the Belkin WIA005 to signify a charging error?
- Placing a non-MagSafe®-compatible device on the base pad
- Placing a metal object on the base pad
- Using a non-MagSafe case
- A malfunctioning iOS-compatible device
- Overheating device while charging

What can I do when I encounter a charging error on my Belkin WIA005?
- Remove the Belkin WIA005 from your device and wait at least 10 seconds for the light to turn OFF.
- If you are using a case, remove it from your phone and try placing the Belkin WIA005 directly on your phone.
- Unplug the Belkin WIA005 from power and wait 10 seconds before plugging it back in.
- If the phone or charging pad feels hot, remove the phone from the charging pad and allow both devices to cool down. This should only take a few minutes. Make sure to turn OFF any apps running in the background and remove any case from the phone to ensure proper ventilation while charging.