Belkin SoundForm Dot Wireless Earbuds (AUC019) FAQs


PRODUCT INFORMATION

What is the Belkin SoundForm Dot Wireless Earbuds (AUC019)?The AUC019 is a next-generation entry-level true wireless earbud with an ergonomically optimized design, compact top-loading charging case, Bluetooth multipoint, mobile app support, and extended battery life.
What is the warranty of the earbuds?The earbuds have a 2-year warranty.
Do the wireless earbuds come with a Connected Equipment Warranty (CEW)?No.
What's in the box?

The package includes the following:

  • SoundForm Dot Wireless Earbuds
  • 3 pairs of silicone ear tips (S, M, L)
  • USB-C charging case with lanyard loop
  • USB-C charging cable
What colors are available?

It is available in the following colors:

  • Black
  • Blue
  • Gray
  • Pink
How do I register this device?You can register your device at Belkin.com where you must enter details about your product.

HARDWARE INFORMATION

What Bluetooth version does AUC019 use?AUC019 uses Bluetooth® 5.4, supporting stable wireless connections and improved compatibility.
What is the battery capacity and playtime of the earbuds and charging case?Each earbud provides up to 9 hours of playtime, while the charging case offers an additional 26 hours, for a total of 35 hours or more of battery life.
What is the battery life?
  • Up to 9 hours of playback on the earbuds
  • Up to 21 additional hours from the charging case
  • Up to 30 hours total playtime
Does it support fast charging?Yes. 10 minutes of charging in the case provides up to 60 minutes of playback (ANC off).
Is AUC019 water-resistant?Yes. AUC019 is rated IPX5, making it resistant to sweat and light splashes.
What drivers and microphones are used?
  • 6 mm dynamic drivers
  • 1 microphone per earbud with Environmental Noise Cancellation (ENC) for clearer calls
Does the charging case use USB-C?Yes. The charging case uses a USB-C port for wired charging.

COMPATIBILITY

What compatible devices will the earbuds work with?

The Belkin (AUC019) SoundForm Dot Wireless Earbuds are tested for compatibility with devices using Bluetooth® 5.4 or later, including:

Smartphones

  • Apple iPhone 14–17 series
  • Google Pixel smartphones (8A, 9A)
  • Samsung Galaxy S23, S24, S25 series

Tablets

  • Apple iPad models (iPad, iPad Air, iPad mini, iPad Pro – tested across generations up to 2025)
  • Amazon Fire Tablets (Fire 7, 8, 10)

Laptops & Computers

  • Windows PCs (Bluetooth 5.2 or later)
  • MacBook models (MacBook Air and MacBook Pro, Apple silicon generations)
  • Chromebooks with Bluetooth 5.2 or later

Gaming Devices

  • Nintendo Switch (Generation 1 and 2)

FUNCTIONALITY

Does AUC019 support multipoint connection?Yes. You can connect two devices at the same time (for example, a phone and a laptop) and switch audio automatically between them.
How do I pair AUC019 with a device?
  1. Open the charging case lid.
  2. The earbuds automatically enter pairing mode.
  3. On your device, turn on Bluetooth and select "SoundForm" from the list.
Can I use one earbud at a time?Yes. Either the left or right earbud can be used independently for music or calls.
How do I control music and calls?

Use the touch controls on the earbuds to:

  • Play or pause music
  • Skip tracks
  • Answer or end calls
  • Activate your device's voice assistant
  • Cycle through EQ presets
Additional Support Questions?
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