UltraCharge Pro 2-in-1 Convertible Magnetic Charger FAQs


PRODUCT INFORMATION
What is the UltraCharge Pro 2-in-1 Convertible Magnetic Charger?The UltraCharge Pro 2-in-1 Convertible Magnetic Charger is Belkin’s advanced wireless charger built to power your iPhone and Apple Watch at the same time, with up to 25W of Qi2 fast wireless charging for your phone. It uses ChillBoost™ passive cooling to help manage heat during charging, folds down into a compact travel-friendly form, and converts between stand mode and pad mode so you can charge and view your iPhone in portrait or landscape (including StandBy in landscape on supported iPhones). With premium materials and a stable base, it delivers a clean, reliable charging setup for Apple users who want fast charging in a portable, flexible design.
What is the warranty?2-year limited warranty
Does the charger come with a Connected Equipment Warranty (CEW)?Yes, it comes with $2,500 CEW.
What is included in the package? • UltraCharge Pro 2-in-1 Convertible Magnetic Charger
• 5ft / 1.5m USB-C to USB-C braided cable
• 45W USB-C Power Supply Unit
What color options are available? • Charcoal
• Sand
What are the dimensions of the charger? 105.92 mm x 59.93 mm x 26.8 mm (4.17 in x 2.36 in x 1.06 in)
How do I register my product?You may register your product online at Belkin.com.
HARDWARE INFORMATION
What is the maximum wireless charging output for iPhones?The dock delivers up to 25W of Qi2-certified fast charging, allowing an iPhone to charge from 0–50% in just 25 minutes.
What is ChillBoost™ and why does it matter?ChillBoost™ is Belkin’s passive cooling design built into this charger. It helps dissipate heat while your iPhone is charging.
What are the advantages of ChillBoost™ Passive Cooling? • Fast Charging: 0–50% in 29 minutes
• Silent Cooling: Heat dispersed through smart design
• No Fan: Stays cool without added noise or bulk
• Best For: Everyday users who want quiet, reliable charging
What kind of alignment does the dock use for iPhones?It features magnetic alignment, allowing for easy snap-on placement and optimal charging efficiency.
What is SmartProtect? SmartProtect is Belkin’s proprietary safety assurance protocol, designed to ensure every product meets the highest standards for safety, reliability, and performance. Each product is tested for:
• Temperature monitoring
• Over-voltage protection
• Short circuit protection
• Overload detection
• Current detection
• Fire-resistant materials
What type of cable and power supply are included?It comes with a 5ft (1.5m) braided USB-C to USB-C cable and a 45W USB-C power supply unit (PSU).
COMPATIBILITY
What devices can be charged simultaneously?It supports 2-in-1 charging for an iPhone and Apple Watch at the same time.
Compatible devices (flat list)
  • iPhone Series 12 through 17 (Qi2-supported models included)
  • Apple Watch Series 1 through 10, including Apple Watch Ultra models
Does it support iPhone StandBy mode? Yes, the dock enables StandBy mode when the iPhone is docked in landscape orientation.
FUNCTIONALITY
Does it support fast charging for Apple Watch?Yes, it charges Apple Watch Series 7 and later, including Ultra models, up to 80% in as little as 25 - 30 minutes.
Is the charger MagSafe compatible?Yes, it works with MagSafe-compatible cases up to 5mm thick.
Can I use my phone in landscape mode while charging?Yes, the dock supports adjustable viewing angles up to 70°, allowing for both portrait and landscape orientation.
Is the power supply included?Yes, a 45W USB-C power supply is included in the box.

Was this support article useful?

Additional Support Questions?
Search Again